Terms & Conditions

Last updated: 31 October 2026

These Terms & Conditions explain how ZedCoin provides its USDT buying and selling services. By placing an order, you agree to these terms.

1. Our Services

ZedCoin facilitates the buying and selling of USDT using supported mobile money payment methods, including Airtel Money and MTN Mobile Money. Orders are handled manually and are subject to verification and availability.

2. Rates and Transaction Limits

Exchange rates are displayed on the website and may change. The minimum transaction amount is K200 and the maximum is K10,000 per transaction, unless otherwise stated.

3. Payments and Verification

Buy orders are processed after the customer's payment has been independently verified. Sell orders are processed after the USDT deposit has been independently verified on the selected blockchain network. Submitting an order or payment proof does not automatically mean that an order has been approved.

4. Cryptocurrency Networks

Customers must select the correct network, such as TRON (TRC20) or BNB Smart Chain (BEP20), and carefully verify wallet addresses. Sending cryptocurrency through an unsupported or incorrect network may result in permanent loss of funds. ZedCoin cannot guarantee recovery of incorrectly sent funds.

5. Sell Orders and Payouts

For sell orders, customers must provide accurate Airtel Money or MTN Mobile Money payout details. Payouts are made after the USDT deposit has been verified and the order has been approved.

6. Processing Times

Processing times may vary depending on blockchain confirmations, payment verification, mobile money availability and operational capacity. Customers may contact ZedCoin for updates on pending orders.

7. Cancellations and Refunds

Cancellation and refund requests are reviewed individually. Any applicable network, transfer or payment-provider fees may affect the amount refundable. Cryptocurrency transfers may be irreversible.

8. Customer Responsibilities

Customers must provide accurate information and use payment accounts and wallets they are authorised to use. Never share your mobile money PIN, OTP, wallet recovery phrase or private keys with anyone.

9. Service Availability

ZedCoin may temporarily pause or decline orders when funds, mobile money capacity or other required services are unavailable. Orders remain subject to verification and acceptance.

10. Contact

For questions or order assistance, contact ZedCoin on WhatsApp: 0973 116 959.